Frequently Asked Questions
Clina Pop FAQs
What is Clina Pop?
We are an online store specializing in the cutest and kawai foot accessories. We offer a wide range of comfortable and trendy products for the whole family.
What are the delivery times ?
Delivery times are generally 4 to 7 working days. Please note that these times may vary depending on your place of residence and logistical conditions.
Do you ship worldwide?
Yes, we deliver our products worldwide. No matter where you are, you can place an order on our site and we will make sure your package reaches you.
What is your return policy ?
We understand that sometimes products may not meet your expectations. That's why we offer a no-hassle return policy. If you wish to return a product, please contact us within 14 days of receiving your order. We will provide you with detailed instructions on how to do this.
Are returns free?
Yes, we offer free returns. If you wish to return a product, we will send you a prepaid return label so that you can return the item at no additional cost.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your parcel tracking number. By using this link, you can follow the delivery of your package via the "Track my Order" tab on our website.
What payment methods do you accept?
We accept major credit cards such as Visa, Mastercard, American Express, as well as payment via PayPal. You can choose the payment method that suits you best during the checkout process.
Can I change my order after placing it?
Once your order has been placed, we strive to process it quickly. However, if you wish to make changes, please contact us as soon as possible. We will do our best to accommodate your request, but this will depend on the processing status of your order.
If you have any further questions or need additional assistance, please do not hesitate to contact us.